SERVICE DEPARTMENT

Our Location

Cable Dahmer Buick GMC of Kansas City
907 W 104th St
Kansas City, MO 64114

Service: 816-895-6181
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Advisor Timothy  Rickel
X
(816) 782-8859
Hello! With 40+ years of experience in this industry and great knowledge of all types of cars, I’ve seen pretty much everything. So, as a Service Advisor, I have the confidence to know that we can get the job done right for you, whether that’s routine maintenance or complex repairs. Known as a trustworthy colleague and professional, I’m proud to deliver exceptional customer service day after day.
Originally from St. Joe, MO, I attended CMSU. I’m the proud dad of one daughter. Outside of work, my wife and I are involved in facilitating pet adoptions—there are too many animals that need forever homes. In my free time, I also like to ride 4-wheelers and jet skis.
When you need great service, we’ve got you covered!
Service Advisor
Timothy Rickel
Service Advisor Kracinda  Mitchell
X
(816) 782-8868
Keeping the goals and priorities of customers first is what I do with ease! Although I joined the Cable Dahmer team in March 2023, my automotive career began in 2019. I have had the opportunity to learn a great deal about the automotive world, doing all I can to ensure each customer gets the service they need and deserve.
I grew up in Gardner, KS, and graduated from Gardner Edgerton High School. When it comes to my free time, I love being around my family, especially playing card games. My Husky, Draco, and Pointer, Weasley keep me active and on the go! Taking trips is something I enjoy, with Cancun being my favorite vacation to date. I am also a huge fan of Harry Potter.
Everyone can count on me for my great personality and kind nature. My ADHD tendencies that colleagues and friends know me for having do not affect my ability to work well with others and treat them with the respect, easygoing nature, and transparency they deserve, nor does it prevent them from providing me with the same.
I am a true team player and go above and beyond to provide excellent customer service!
Service Advisor
Kracinda Mitchell
 Service Advisor Eric  Burris
X
(816) 782-8847
When you work with me, you work with a down-to-earth, easy-to-talk person committed to providing high-quality service! I joined the auto world in 2013 and became a part of the Cable Dahmer family in December 2021. Throughout the years, I have received different certifications and accolades, which include being a GM Mark of Excellence Award winner.
I grew up in Chanute, Kansas, and graduated from Chanute High School. My biggest accomplishment in life is being a family man! My wonderful wife works at the Whiteman Air Force Base, my son currently serves in the United States Air Force, and my daughter is in high school; our children continue to make us prouder daily. If I am not working hard, being with family and friends, I enjoy sports, with basketball and golf being my top choices.
I am proud to be on the Cable Dahmer service team, where we always put our customers’ needs first!
Service Advisor
Eric Burris
Service Advisor Camille  McClain
X
(816) 666-7409
For 16 years, I have worked in the automotive industry, bringing honesty, integrity, and quality assistance regardless of the dealership or position. I joined the fantastic team here at Cable Dahmer Buick GMC of Kansas City in 2019. My upfront and transparent attitude is what everyone appreciates the most. Customers can rely on me for the truth, even if it's not what they sometimes want to hear.
In addition to being a GM Certified top performer, I am a licensed minister. I graduated from Bible college in 2022. I love people, and being the life of the party is my specialty. I just want to be known as one who loves and serves the Lord well.
I love camping, taking road trips, and being a grandma during my free time. At times, being a grandmother is so much better than having kids, but we'll keep that between us. Lol! I truly enjoy serving God and can't wait to see what He has in store for my life! You can also catch me being a Chiefs fan. However, I am a SUPER FAN of anything my granddaughters are involved in.
At work, solving problems and assisting people is what I love to do!
Service Advisor
Camille McClain

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“ ” Fast turnaround on vehicle service. Vehicle was washed and clean when service was completed.

- Arthur P., SHELL KNOB

“ ” Leroy was very helpful and knowledgeable! We were able to find the car I wanted. James did amazing job making the financing process easy

- Jessica S., KANSAS CITY

“ ” Yall were great with my service im thankful and the price for my oil change was great im very happy it was affordable thank you Amen

- Clyde S., KANSAS CITY

“ ” Friendly, courteous personnel

- Ronald P., PECULIAR

“ ” I had a great experience at Cable Dahmer Buick. I brought my car in for a recall and the team got me in and out in an hour. The tech who checked me in even was mindful enough to remove my keys from my white key ring so the maintenance team did not get it dirty, and I appreciated that.

- Hannah D., OVERLAND PARK
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